I bought this for my husband as a father's dat gift. He was really confused when he opened it, and kinda poo-poo'ed it. I unboxed it, set it up, logged onto FB, (my account of course as he is on NO social media), connected Alexa and Spotify. Now mind you, he didn't think much of Alexa before this, and couldn't understand why I had bought 6 more dots. I had our son, who is serving a mission for our church away from home, call us on messanger. HUBBY GONE WILD! He adores it!!! We conference with kids, (we have 9), and grandkids, (18 of them spread out everywhere). We can literally be there with them and read a book, say prayers, watch a game, etc., with the Portal. He called everyone he knew on it, just to tell them how cool it was and to show them the zoom and pan features it has. He struts around the kitchen while we make dinner, do dishes, eat breakfast and so on.Then I showed him what Alexa can do, and started a playlist for him on Spotify. He has 1010 songs! In 2 weeks! He has demanded a dot be put in his office and the garage, even by the pool.Don't think about it, just buy it! The Plus is worth the extra money. We are saving up to get each of our kids and parents a Plus for Christmas this year. I trust , so buying refurbished doesn't scare me one bit.